Your order is subject to acceptance by RMH and may be refused for any reason, including credit concerns, unusual volumes, past incidents, or shipping addresses.

Orders are normally processed and shipped within 2 business days. However, during sales, promotions, holidays, and trade shows, please refer to our home page for estimated processing/shipping times. You will see your order total, including tax, before you submit your order for processing. Shipping charges, if applicable, will be calculated once your order has been processed. Currently we accept Visa, MasterCard, Discover, American Express, and Paypal as methods of payment.

• Domestic Shipping
  
  
  • Domestic REGULAR Shipping (order will be processed in the order in which it is received)
    

        Order Total* over $50 : FREE SHIPPING!**
        Order Total* under $50 : Actual shipping charges or $6.00, whichever is less. $6.00 shipping will be added to your order at the time order is placed. Any necessary adjustments will be made when order ships.

  • Domestic PREMIUM shipping (order will be given priority and will normally ship next business day)
    

        Order Total* over $50 : $2.00
        Order Total* under $50 : Actual shipping plus $2.00 or $8.00, whichever is less. $8.00 shipping will be added to your order at the time order is placed. Any necessary adjustments will be made when order ships.

  • Additional Charges may also apply to the following items: Prima Flowers, 12x12 Albums, Boxed Album Kits, Lunch Pail Albums, Heidi Swapp Alphabet Stamps and Rusty Pickle Jumbo Chipboard Alphabet. Please see item descriptions for details.

  * Order Total is your order total after coupons and discounts.
  ** FREE SHIPPING applies to all 50 states including P.O. Boxes, APO, FPO and U.S. Territories.

  RMH will ship all orders via USPS Priority Mail (or First Class mail for lightweight orders). We also provide free delivery confirmation on all orders shipped to USPS verified addresses. Delivery time for Priority Mail is generally 2-3 business days, however this is not a guarantee. Shipments to AK, HI, P.O. Boxes, APO, FPO and U.S. Territories may take additional time for the USPS to deliver.

  RMH Office Hours are Monday - Friday 9am - 5pm (MST).

  At the current time we use the United States Postal Service as our method of shipping. While the USPS is very reliable, they will not guarantee shipping times or arrival dates. We are unable to control delivery times, but make every effort to ensure your satisfaction. For your protection we INSURE LARGER ORDERS. In the unlikely event that an order is lost, misdirected, or damaged in transit, you can contact the USPS directly. You should also notify us immediately, and take a picture if possible, if you receive products damaged in shipping.

• International Shipping
  

  Because International shipping varies greatly depending on package size and weight, speed of delivery, and insurance options, RMH will contact you after order submission for your shipping and insurance totals.

  If you AGREE to the shipping and insurance totals we require a seperate payment via Paypal or Credit Card for those charges.

  If you DO NOT AGREE to the shipping and insurance totals we will simply refund your order payment. If you would like a shipping and insurance estimate before placing your order, please contact us at support@rockymountainhobbies.com.

  We currently ship to the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Japan, Northern Ireland, Greece, Iceland, Ireland, Israel, Italy, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, and the United States. If your country is not one of the countries we ship to, please contact us.